Transformed outsourcing governance for one of the largest Wall Street banks - reduced their outsourcing cost by $5M in 6 months.
Client: A global financial services company providing services and expertise in Private Banking & Wealth Management Services and Investment Banking Services.
Situation: The bank had outsourced most of its Application Development Maintenance work to 4 prominent vendors. All engagements are large multi- year contracts and include 1000 contractors on an average.
Problem: The Governance team was facing challenges to measure the effectiveness of the engagement and if enough value was being generated.
Solution: Sapience helped addressed the client's concern and gave them the data they needed to better manage the outsourced engagement and reduced Outsourcing cost by $5 M in 6 months.
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To me, Sapience equals visibility and that gives so much more confidence to do objective assessment and drive transformational changes that will affect the direction of effort, strategy and output.